Shipping Policy — SpeedGate Apparel

SHIPPING POLICY

Orders placed Monday-Friday before 12 PM EST will begin processing that day, excluding holidays, and will start shipping within 3 business days pending availability and credit verification. All orders placed after 12 PM EST will begin processing the next business day, and possibly start shipping within 3 business days. Orders placed on Friday after 12 PM EST will begin processing on the following Monday. For orders placed during special promotions, more time may be required to process orders, shipping will start within 2-4 business days. If the merchandise selected is not currently available or if additional identification is needed for credit verification, Ride Apparel Co. Customer Service will contact you by email. *DELIVERY TIME DOES NOT INCLUDE SATURDAYS, SUNDAYS OR HOLIDAYS, pending credit verification. 

When an order is placed, it will be shipped to an address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on the website.

PAYPAL ACCOUNT ORDERS

Customers who wish to pay with their PayPal account are responsible to ensure the correct shipping address is updated or selected. Customers will be prompted to verify payment option and shipping address when confirming PayPal payment. If this process is overlooked by the customer, SpeedGate Apparel is not responsible for recovering the packages shipped to an old/incorrect address nor covering the cost for item(s) and postage fees to reship the order. We can only stop/recover the shipment if 'Tracked Package' was selected as the original shipping method, if so, it is the customers responsibility to cover the cost to reship the package to the correct address.

PRE-ORDERS SHIPPING

Pre-Orders will be shipped during the designated time frame specified within the product description or as soon as they become available. If an order consists of both a pre-order and a product that is in stock, the order will be shipped once all order contents are available. 

REFUSED SHIPMENTS

If you decide to refuse any shipments from SpeedGate Apparel, you are responsible for the original shipping charges to you, any duties or taxes charges that are incurred on the package (on both the original and return shipments), and the cost of returning the package to SpeedGate Apparel. This amount will be subtracted from your merchandise refund.

DIFFERENT BILL TO AND SHIP TO

SpeedGate Apparel uses several measures to protect you from fraud. One of these measures is to check if the shipping and billing addresses provided during checkout are the same. If these addresses do not match, a customer service representative will contact the cardholder to verify the order legitimacy prior to it being processed. In some cases, this may delay the order processing if we are not able to reach the cardholder immediately.

P.O. BOXES AND APO/FPO ADDRESSES

Military and P.O. boxes: Due to shipper restrictions, shipping is not available to A.P.O./F.P.O. and P.O. box addresses. 

SpeedGate Apparel is not responsible for delays due to inclement weather and/or conditions beyond their control. 

We do not ship to freight forwarders.